FREQUENTLY ASKED CARPET CLEANING QUESTIONS

How long does it take for my Carpets to dry?
With the Host Dry Extraction system there is no worry about waiting long hours for your carpet to dry. We will have your Carpets dry in One Hour.

Should I have my Carpets Steamed Cleaned?
Steam cleaning or hot water extraction is a good process; however, the large amounts of water used in a steam cleaning process will weaken the carpet and more often than not causes dirt and stains to “re wick. This is the term used when soil and stains resurface. In addition, a carpet that is steamed cleaned will take 24 to 48 hours to dry.

How often should I have my carpets cleaned?
We recommend vacuuming your carpets frequently and you should consider cleaning your carpets every six months or at least once a year.

Do you move furniture?
We will move light furniture. Any heavy furniture you want moved, such as wall units, will need to be moved before we arrive.

Are your products safe for people and pets?
Absolutely! Our environmentally friendly process is safe for children and pets.

Why do I have black lines along my baseboards and under my doorway?
These dark black lines can be seen especially on light colored carpet. This soiling is called filtration lines. It comes from air passing through your ventilation system and onto the carpet and baseboards. This microscopic soiling is deposited there and occurs over a period of time. Filtration lines are not easily noticeable until a build up has occurred.
Filtration soil particles are so fine that they penetrate deep into the carpet pile, sometimes into the backing of the carpet. This type of soiling is difficult to remove. With our system reasonable results can be achieved. To help prevent filtration soiling, be sure to change out ventilation filters often. Vacuum and wipe down edges of carpet often.

Are you insured? Yes

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